Support
Need help? We're here for you.
Contact us
For any questions, issues, or feedback related to VacaByte products and services, reach out directly:
General enquiries info@vacabyte.com
Support support@vacabyte.com
Response time
We aim to respond to all support requests within 1–2 business days. For urgent matters, please include "URGENT" in your email subject line.
App support
If you are experiencing issues with a VacaByte application, please include the following when contacting us:
- → Device model and operating system version
- → App version number
- → A description of the issue and steps to reproduce it
- → Screenshots or screen recordings if applicable